This is an urgent message from the Department of Water Supply (DWS), County of Hawai‘i.
Effective immediately, the DWS has implemented a Water Restriction Notice for all its South Hilo customers in the vicinity of Kaiwiki Road, South Hilo. A Water Restriction mandates customers immediately reduce their water use by at least 25%.
AFFECTED AREAS: KAIWIKI ROAD FROM WAINAKU STREET TO THE MAUKA TERMINUS, INCLUDING PORTIONS OF MAIKALANI STREET, LAUKAHA STREET, , PĀAKAUA STREET, KAMAEHU ROAD, AND KOPA‘A ROAD; SOUTH HILO, HAWAI‘I
This emergency measure is necessary because a water pumping station has been damaged by a fallen tree. This restriction will remain in place until further notice. Updates will be issued as necessary and may be viewed at www.hawaiidws.org.
Crews are currently working to access the site and assess the damage. At this time, a repair timeline is not known.
The DWS thanks affected customers and the general public for their cooperation, patience, and understanding while it works to maintain the supply of safe drinking water.
For assistance, please call (808) 961-8050 or (808) 961-8790 during normal business hours,
(808) 961-8790 for after-hour emergencies, or email dws@hawaiidws.org.